What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your contact details, login activity, and the payment method you use, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals and to meet
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any applicable financial compliance requirements in the regions where we operate. We also collect device and browser data when you access the platform on mobile or desktop, including IP address, session length, and page interactions. This helps us keep your account secure and improve how the
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platform performs on your phone. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. You can request a copy of the data we hold
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on your account by contacting our support team directly. Retention periods vary by data type — payment records are held longer than browsing data due to financial record requirements. Availability of certain features and data rights depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.